IBM Case Manager Essentials (V5.3.2)
Course code
F2900GUA
Duration
1 Days, 8 Acad. Hours
Course Overview
Objectives
Prerequisites
Course Outline
Course Overview
This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.
Objectives
Describe the users of IBM Case Manager Identify components of IBM Case Manager Create and process a case Search for a case Review a case Add annotations and comments to a case Split a case Explore and identify the structure of a solution Add a custom task Add a quick task Identify IBM Case Manager integration options
Prerequisites
Audience
This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.
Prerequisites
None
Course Outline
Introduction to IBM Case Manager
- Describe the uses of IBM Case Manager
- Identify components of IBM Case Manager
Create and process a case
- Identify a case
- List the components of a case type
- Describe the IBM Case Manager Client
- Add a case and process a work item
Review a case
- Search for a case
- Review a case
- Add annotations and comments to a case
- Split a case
Structure of a solution
- Describe IBM Case Manager solutions and their assets
- Identify IBM Case Manager environments
- Explore the IBM Case Manager Builder Step Designer
Add runtime tasks
- Add a custom task
- Add a quick task
IBM Case Manager integration options
- Identify IBM Case Manager integration options
Request the training
IBM Case Manager Essentials (V5.3.2)
Course code:
F2900GUA
Duration:
1 Days, 8 Acad. Hours
