IT Service Management

The course covers the best practice framework of ITIL 4 at a foundational level. Students will learn about the service value system (SVS), the four dimensions of service management, the service value chain, the 7 guiding principles, and service management practices. 

This course enables you to acquire the skills necessary to produce application programs that manipulate DB2databases.

This course teaches you to perform, basic and advanced, database administrative tasks using Db2 11.1. These tasks include creating and populating databases and implementing a logical design to support recovery requirements.

This credential earner has completed instructor-led learning for understanding how to plan, implement and maintain Db2 11.1 databases. Topics covered include: Advanced Monitoring; Db2 Table Space Management; Db2 Database Memory Management; Database rebuild support; Db2 database and tablespace relocation; and Db2 Incremental Backup.

Learn how to tune for optimum performance the IBM DB2 10 for Linux, UNIX, and Windows relational database management system and associated applications written for this environment. Learn about DB2 10 for Linux, UNIX, and Windows in a single partition database environment.

This course teaches database administrators to perform basic database administrative tasks using DB2 10.5 for Linux, UNIX, and Windows. These tasks include creating database objects like tables, indexes and views, and loading data into the database with DB2 utilities like LOAD and INGEST.

This course teaches database administrators to perform basic database administrative tasks using Db2 11.1. These tasks include creating database objects like tables, indexes and views, and loading data into the database with Db2 utilities like LOAD and INGEST.

This course teaches you to perform basic database administrative tasks using DB2 10.1 for Linux, UNIX, and Windows. These tasks include creating and populating  databases and implementing a logical design to support recovery requirements.

This course teaches you how to make use of advanced SQL techniques to access DB2 databases in different environments. This course is appropriate for customers working in all DB2 environments, specifically for z/OS, Linux, UNIX, and Windows.

This course is appropriate for customers working in all DB2 environments, that is, z/OS, VM/VSE, iSeries, Linux, UNIX, and Windows. It is also appropriate for customers working in an Informix environment.