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IT Service Management

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HU0C1S
ITIL
ITIL® 4 Foundation
The course covers the best practice framework of ITIL 4 at a foundational level. Students will learn about the service value system (SVS), the four dimensions of service management, the service value chain, the 7 guiding principles, and service management practices. 
Classroom Live, virtual classroom live
2 Days, 16 Hours
CV722UA
IBM
DB2 11 for z/OS Application Programming Workshop
This course enables you to acquire the skills necessary to produce application programs that manipulate DB2databases.
Classroom Live, virtual classroom live
3 Days, 24 Hours
CL487UA
IBM
Db2 11.1 Quickstart for Experienced Relational DBAs
This course teaches you to perform, basic and advanced, database administrative tasks using Db2 11.1. These tasks include creating and populating databases and implementing a logical design to support recovery requirements.
Classroom Live, virtual classroom live
4 Days, 32 Hours
CL464UA
IBM
Db2 11.1 Advanced Database Administration
This credential earner has completed instructor-led learning for understanding how to plan, implement and maintain Db2 11.1 databases. Topics covered include: Advanced Monitoring; Db2 Table Space Management; Db2 Database Memory Management; Database rebuild support; Db2 database and tablespace relocation; and Db2 Incremental Backup.
Classroom Live, virtual classroom live
2 Days, 16 Hours
CL413UA
IBM
DB2 for LUW Performance Tuning and Monitoring Workshop
Learn how to tune for optimum performance the IBM DB2 10 for Linux, UNIX, and Windows relational database management system and associated applications written for this environment. Learn about DB2 10 for Linux, UNIX, and Windows in a single partition database environment.
Classroom Live, virtual classroom live
4 Days, 32 Hours
CL235UA
IBM
DB2 10.5 Administration Workshop for Windows
This course teaches database administrators to perform basic database administrative tasks using DB2 10.5 for Linux, UNIX, and Windows. These tasks include creating database objects like tables, indexes and views, and loading data into the database with DB2 utilities like LOAD and INGEST.
Classroom Live, virtual classroom live
4 Days, 32 Hours
CL207UA
IBM
Db2 11.1 Administration Workshop for Linux
This course teaches database administrators to perform basic database administrative tasks using Db2 11.1. These tasks include creating database objects like tables, indexes and views, and loading data into the database with Db2 utilities like LOAD and INGEST.
Classroom Live, virtual classroom live
4 Days, 32 Hours
CL2X3UA
IBM
Basic Administration for Linux and Windows
This course teaches you to perform basic database administrative tasks using DB2 10.1 for Linux, UNIX, and Windows. These tasks include creating and populating  databases and implementing a logical design to support recovery requirements.
Classroom Live, virtual classroom live
4 Days, 32 Hours
CE131UA
IBM
DB2 SQL Workshop for Experienced Users
This course teaches you how to make use of advanced SQL techniques to access DB2 databases in different environments. This course is appropriate for customers working in all DB2 environments, specifically for z/OS, Linux, UNIX, and Windows.
Classroom Live, virtual classroom live
3 Days, 24 Hours
CE121UA
IBM
DB2 SQL Workshop
This course is appropriate for customers working in all DB2 environments, that is, z/OS, VM/VSE, iSeries, Linux, UNIX, and Windows. It is also appropriate for customers working in an Informix environment.
Classroom Live, virtual classroom live
2 Days, 16 Hours
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