IBM Case Manager Essentials (V5.3.2)

Course code

F2900GUA

Duration

1 Days, 8 Acad. Hours

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Course Overview

Objectives

Prerequisites

Course Outline

Course Overview

This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.

Objectives

Describe the users of IBM Case Manager Identify components of IBM Case Manager Create and process a case Search for a case Review a case Add annotations and comments to a case Split a case Explore and identify the structure of a solution Add a custom task Add a quick task Identify IBM Case Manager integration options

Prerequisites

Audience

This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.

Prerequisites

None

Course Outline

Introduction to IBM Case Manager

Describe the uses of IBM Case Manager
Identify components of IBM Case Manager

Create and process a case

Identify a case
List the components of a case type
Describe the IBM Case Manager Client
Add a case and process a work item

Review a case

Search for a case
Review a case
Add annotations and comments to a case
Split a case

Structure of a solution

Describe IBM Case Manager solutions and their assets
Identify IBM Case Manager environments
Explore the IBM Case Manager Builder Step Designer

Add runtime tasks

Add a custom task
Add a quick task

IBM Case Manager integration options

Identify IBM Case Manager integration options

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IBM Case Manager Essentials (V5.3.2)

Course code:

F2900GUA

Duration:

1 Days, 8 Acad. Hours

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Download pdf