Oracle SBC Troubleshooting
Course code
OSBCT
Duration
5 Days, 40 Acad. Hours
Course Overview
Objectives
Prerequisites
Course Outline
Course Overview
Course overview
This Oracle SBC Troubleshooting training course is designed for Tier-1 and Tier-2 technical support professionals. Expert Oracle University instructors will teach you how to effectively troubleshoot problems with SIP call flows through the Oracle Communication SBCs series.
Objectives
Course Objectives
- Troubleshoot hardware and networking related issues
- Master the relevant troubleshooting tools and techniques
- Monitor and troubleshoot signaling issues
- Monitor and troubleshoot media issues
- Monitor and troubleshoot high availability issues
Prerequisites
Required Prerequisite
- Oracle SBC Configuration and Administration Ed1
Audience
- System Integrator
- Support Engineer
Course Outline
Course Topics
1.Troubleshooting Hardware and the Network
- Identify and resolve boot issues
- Identify and troubleshoot system issues
- Identify and resolve hardware issues
- Boot the Session Border Controller (SBC) and monitor the boot process
- Identify and troubleshoot network issues
2. Session Border Controller Review
- Reviewing media handling
- Reviewing configuration
- Building, testing and verifying a from scratch configuration
- Reviewing signaling
3. Troubleshooting Tools
- Using the alarm system and syslog
- Using Historical Data Recording (HDR)
- Using the built-in Packet Trace feature
- Using ACLI commands as troubleshooting tools
- Using the SBC logging functions and log files
- Using SNMP
- Using Call Detail Records (CDRs)
4. Troubleshooting Signaling Problems
- Monitoring and troubleshooting signaling by using ACLI commands
- Troubleshooting policy-based routing
- Troubleshooting registration issues
- Troubleshooting session agents related issues
5. Troubleshooting Media Problems
- Troubleshooting media problems
- Concepts review: media flows, media timers, NAT entries
- The Middbox-Box Control Daemon (MBCD)
6. Troubleshooting High Availability mechanism issues
- Troubleshooting HA
- Brief review of the HA mechanism
- HA connectivity
- Checkpointing
- HA states and state transitions
Request the training
Oracle SBC Troubleshooting
Course code:
OSBCT
Duration:
5 Days, 40 Acad. Hours
