Build an IBM Case Manager Solution (V5.3.2)

Course code

F2910GUA

Duration

1 Days, 8 Acad. Hours

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Course Overview

Objectives

Prerequisites

Course Outline

Course Overview

In this course you will create basic case management solutions with IBM Case Manager Builder and Process Designer. Using an iterative solution development process, you will create, deploy, test, and revise your solutions, adding complexity and functionality to your solutions as you gain skills. You will create properties and document classes, configure roles and in-baskets, and define case stages. You will work with case types, tasks, and workflows. This course includes some guidelines on solution design principles. After completing this course, you can build on these skills by taking more advanced or specialized courses in security, user-interface customization, and solution deployment

Objectives

Build and deploy a solution Create properties and document classes Create roles and in-baskets Create a case type and tasks Create a workflow Use preconditions and sets Automate case packaging Add case stages Apply solution design principles

Prerequisites

Audience

This course is intended for solution architects, developers, business analysts, system administrators, or anyone who works as a solution builder within their company.

Prerequisites

- Knowledge of Case Manager concepts, such as case management, case, solution, task.
- The ability to identify parts of a solution.
- or IBM Case Manager Essentials V5.3.2 (classroom)(F2900G)
- or IBM Case Manager Essentials V5.3.2 (self-paced) (F2909G)

Course Outline

Build and deploy a solution

Build a solution
Deploy a solution
Test a solution
Manage roles
Redeploy a solution

Create properties and document classes

Create case properties
Create task properties
Create a business object
Create document classes

Create roles and in-baskets

Create roles
Create in-baskets

Create tasks

Create a to-do task
Create a container task
Add the to-do list widget to the Case Details page

Create a step map

Open a task in Step Designer
Create a step map
Add a workgroup to a step map
Add an attachment to a step map

Use preconditions and sets

Organize tasks with preconditions
Organize tasks with inclusive sets
Organize tasks with exclusive sets

Automate case packaging

Open a task in Process Designer
Add a component step to a task
Use a component step to package a case

Add case stages

Add case stages to a solution
Use a system step to perform a case stage operation
Use a case stage as a task precondition

Solution design principles

Describe solution design principles

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Build an IBM Case Manager Solution (V5.3.2)

Course code:

F2910GUA

Duration:

1 Days, 8 Acad. Hours

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