Курсы IT-сервис менеджмент

ITIL 4 takes a holistic approach to building and modifying technology-enabled services from demand to value.

This course teaches you how to make use of advanced SQL techniques to access DB2 databases in different environments. This course is appropriate for customers working in all DB2 environments, specifically for z/OS, Linux, UNIX, and Windows.

This course is for individuals who seek an understanding of how to manage, optimize, and predict costs as you run workloads on AWS. You learn how to implement architectural best practices, explore cost optimization strategies, and design patterns to help you architect cost-efficient solutions on AWS.

The adoption of ITIL as the most widely used guidance in the world on IT and service management continues with ITIL 4.