Role description
A Business User is an individual who is performing their duties in an environment that has adopted or is planning to adopt a cloud-based business strategy. This role requires the individual to have a basic understanding of cloud computing concepts and basic Alibaba Cloud services. Understanding the cloud as a Business User is a key step for any enterprise planning to adopt cloud strategies and ensuring a cloudsavvy workforce.
Key Skills
• Cloud Computing Concepts: Understand the basic concepts and terminology of cloud computing such as scalability, high availability, load balancing, serverless, and more.
• Cloud Computing Characteristics: Understand what makes cloud computing attractive to enterprises, including their service models, billing methods,
deployment models, and the shared responsibility model.
• Fundamental Cloud Service Offerings: Understand what services Alibaba Cloud provides at the IaaS, PaaS, and SaaS levels, including but not limited to
ECS, OSS, RDS, VPC, etc.
• Basic Technological Knowledge: Understand what makes the cloud secure and basic architectures like the 3-tier architecture, API, SDKs, and how to obtain
support from Alibaba Cloud.
Prerequisites
• Provides basic knowledge of cloud computing and Alibaba Cloud services.
• Ideal for individuals new to cloud computing or enterprises beginning to adopt cloud computing practices.
Course outline
Course introduction
• Roadmap/agenda
• Pre-course survey
Module 1: Introduction to Alibaba Cloud & Cloud Computing
• Getting to Know Alibaba Group & Alibaba Cloud
o Who we are
o Global infrastructure
o Industry recognition
o Partner ecosystem
• What is the Cloud?
o Cloud computing as an utility
o Benefits of cloud computing
o Cloud deployment models
§ Public cloud
§ Private cloud
§ Hybrid cloud
o Cloud service models
§ IaaS
§ PaaS
§ SaaS
o Shared responsibility model
o CapEx vs OpEx with cloud technologies
o Cloud pricing models
Module 2: Fundamental Cloud Services (Part 1)
• Compute on the Cloud
o Elastic Compute Service (ECS)
o ECS instance families
• Storage on the Cloud
o Elastic Block Storage (EBS)
o Object Storage Service (OSS)
• Networking on the Cloud
o Virtual Private Cloud (VPC)
o Alibaba Cloud CDN
• Availability on the Cloud
o Auto Scaling
Module 3: Accessing & Managing Cloud Resources
• Accessing Cloud Resources
o Alibaba Cloud service console
o Command-line interface
o Public-facing APIs and SDKs
• Managing Cloud Resources
o Resource Access Management (RAM)
o Resource Directory
Module 4: Basic Cloud Architecture
• Three-tier Architecture
o What is a three-tier architecture?
o Benefits of three-tier architectures
Module 5: Fundamental Cloud Services (Part 2)
• Databases on the Cloud
o SQL and NoSQL
o Alibaba Cloud databases
o Database tools
• Containers on the Cloud
o What are containers?
o Container orchestration
o Container services (ACK, ECI)
o Serverless computing
• Security on the Cloud
o Security shared responsibility model
o Alibaba Cloud security services portfolio
o DDoS attacks
o Security groups
Module 6: Operations and Support on Alibaba Cloud
• Operations on Alibaba Cloud
o Deploying services
o Migrating to Alibaba Cloud
o Optimizing costs on Alibaba Cloud
• Obtaining support
o After-sales support plans
o Enterprise support