ITIL

Курс предназначен для всех сотрудников ИТ, для получение общего представления лучших практик в формировании и предоставлении сервисов через Цепочку создания Ценности (Service Value Chain)

This courseis designed for professionals who hold an ITIL® 4 Foundation certificate (or any higher-level ITIL 4 credential, excluding Cloud and Sustainability) and wish to transition to ITIL (Version 5). This bridge syllabus focuses exclusively on the new, modified, and expanded concepts introduced in the latest version, without reassessing topics that remain unchanged from ITIL 4.

В курс рассматриваются основы передовой практики ITIL 4 на базовом уровне. Студенты узнают о системе ценностей услуг (SVS), четырех измерениях управления услугами, цепочке создания услуг, 7 руководящих принципах и методах управления услугами.

This course covers the best practice framework of ITIL 4 at a foundational level, bridging the gap between ITIL 2011 and ITIL 4.

The HPE DevOps Practitioner course is an immersive DevOps experience where students learn to create a DevOps culture while building a continuous delivery pipeline.

Join us in a highly interactive and immersive one-day business simulation workshop that provides a holistic understanding and immediate realization of the benefits that DevOps can offer.

ITIL 4 takes a holistic approach to building and modifying technology-enabled services from demand to value.

The adoption of ITIL as the most widely used guidance in the world on IT and service management continues with ITIL 4.

The adoption of ITIL as the most widely used guidance in the world on IT and service management continues with ITIL 4.