Cisco Collaboration
Filtrlər
Format
Görünüş:
Kod
Ad
Format
Müddət
CCEAA
Administering Advanced Cisco Contact Center Enterprise (CCEAA)
5 Gün, 40 Saat
CCET
Troubleshooting Cisco Contact Center Enterprise (CCET)
2 Gün, 16 Saat
CCEI
Implementing Cisco Contact Center Enterprise (CCEI)
3 Gün, 24 Saat
CCER
Reporting Cisco Contact Center Enterprise (CCER)
2 Gün, 16 Saat
CCEA
Administering Cisco Contact Center Enterprise (CCEA)
4 Gün, 32 Saat
CCEF
Understanding Cisco Contact Center Enterprise Foundations (CCEF)
1 Gün, 8 Saat
CCEAA
Administering Advanced Cisco Contact Center Enterprise (CCEAA)
Курс описывает требования, ресурсы и инструменты, необходимые для повседневной работы с контакт-центром UCCE и его компонентами. Знания, полученные на этом курсе, соответствуют уровням технической поддержки 1-2.
Sinif, distant
5 Gün, 40 Saat
CCET
Troubleshooting Cisco Contact Center Enterprise (CCET)
Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 introduces Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel and diagnosis of deployment issues.
Sinif, distant
2 Gün, 16 Saat
CCEI
Implementing Cisco Contact Center Enterprise (CCEI)
The Implementing Cisco Contact Center Enterprise (CCEI) course teaches you how to build and implement a Cisco® Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data.
Sinif, distant
3 Gün, 24 Saat
CCER
Reporting Cisco Contact Center Enterprise (CCER)
The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models.
Sinif, distant
2 Gün, 16 Saat
CCEA
Administering Cisco Contact Center Enterprise (CCEA)
The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco Unified Contact Center Enterprise (UCCE) solution.
Sinif, distant
4 Gün, 32 Saat
CCEF
Understanding Cisco Contact Center Enterprise Foundations (CCEF)
The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions.
Sinif, distant
1 Gün, 8 Saat
CCEAA
Administering Advanced Cisco Contact Center Enterprise (CCEAA)
Format
Gün
5 Gün, 40 Saat
CCET
Troubleshooting Cisco Contact Center Enterprise (CCET)
Format
Gün
2 Gün, 16 Saat
CCEI
Implementing Cisco Contact Center Enterprise (CCEI)
Format
Gün
3 Gün, 24 Saat
CCER
Reporting Cisco Contact Center Enterprise (CCER)
Format
Gün
2 Gün, 16 Saat
CCEA
Administering Cisco Contact Center Enterprise (CCEA)
Format
Gün
4 Gün, 32 Saat
CCEF
Understanding Cisco Contact Center Enterprise Foundations (CCEF)
Format
Gün
1 Gün, 8 Saat
