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Kurslar Rabitə

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Görünüş:
CI-DUCCE
Cisco
Deploying Cisco Unified Contact Center Enterprise (DUCCE)
Sinif
5 Gün, 40 Saat
CI-AUCCE1
Cisco
Administering Cisco Unified Contact Center Enterprise Part 1
Курс описывает требования, ресурсы и инструменты, необходимые для повседневной работы с контакт-центром UCCE и его компонентами. Знания, полученные на этом курсе, соответствуют уровням технической поддержки 1-2.
Sinif
5 Gün, 40 Saat
CI-AUCCE2
Cisco
Administering Cisco Unified Contact Center Enterprise Part 2
Sinif
5 Gün, 40 Saat
CI-VII
Cisco
Cisco Video Infrastructure Implementation (VII)
Sinif, distant
5 Gün, 40 Saat
CCET
Cisco
Troubleshooting Cisco Contact Center Enterprise
Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 introduces Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel and diagnosis of deployment issues.
Sinif, distant
2 Gün, 16 Saat
CCEI
Cisco
Implementing Cisco Contact Center Enterprise
The Implementing Cisco Contact Center Enterprise (CCEI) course teaches you how to build and implement a Cisco® Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data.
Sinif, distant
3 Gün, 24 Saat
CCER
Cisco
Reporting Cisco Contact Center Enterprise
The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models.
Sinif, distant
2 Gün, 16 Saat
CCEA
Cisco
Administering Cisco Contact Center Enterprise
The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco Unified Contact Center Enterprise (UCCE) solution.
Sinif, distant
4 Gün, 32 Saat
CCEF
Cisco
Understanding Cisco Contact Center Enterprise Foundations
The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions.
Sinif, distant
1 Gün, 8 Saat
CCEAA
Cisco
Administering Advanced Cisco Contact Center Enterprise
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution.
Sinif, distant
3 Gün, 24 Saat
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