Troubleshooting Cisco Contact Center Enterprise
Код курса
CCET
Продолжительность
2 Дней, 16 Ак. Часов
Описание курса
Цели
Требования
Программа курса
Описание курса
The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco® PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues.
Регистрация на ближайший курс
Troubleshooting Cisco Contact Center Enterprise
Код курса:
CCET
Продолжительность:
2 Дней, 16 Ак. Часов
