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Administering Advanced Cisco Contact Center Enterprise (CCEAA)

Код курса
CCEAA
Продолжительность
5 Дней, 40 Ак. Часов
Описание курса
Цели
Требования
Программа курса
Описание курса

Description
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) training teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality.
This training also earns you 30 Continuing Education (CE) credits toward recertification.

How you’ll benefit
This training will help you:
• Learn how to optimize management of CCE solutions for proactive management of contact centers tasks
• Manage the effects of using CCE solutions for scalability and interaction between the solution components for
centralized application management
• Earn 30 CE credits toward recertification

Technology areas
• Collaboration

Регистрация на ближайший курс
Administering Advanced Cisco Contact Center Enterprise (CCEAA)
Код курса:
CCEAA
Продолжительность:
5 Дней, 40 Ак. Часов
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