Implementing and Operating Cisco Collaboration Core Technologies

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CI-CLCOR

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5 Gün, 40 Saat

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The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solutions.

You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

This course also helps you prepare you to take the exam, Implementing Cisco Collaboration Core Technologies (350-801 CLCOR), which is part of the new CCNP Collaboration, CCIE Collaboration, and the Cisco Certified Specialist – Collaboration Core certifications.

This course will help you:

Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Configure and troubleshoot collaboration endpoints

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After taking this course, you should be able to:

Describe the Cisco Collaboration solutions architecture
Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Describe the different codecs and how they are used to transform analogue voice into digital streams
Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
Implement a Cisco gateway for PSTN access
Configure calling privileges in Cisco Unified Communications Manager
Implement toll fraud prevention
Implement globalized call routing within a Cisco Unified Communications Manager cluster
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Describe Cisco Instant Messaging and Presence, including call flows and protocols
Describe and configure endpoints and commonly required features
Configure and troubleshoot Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection call handlers
Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
Define QoS and its models
Implement classification and marking
Configure classification and marking options on Cisco Catalyst® switches

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Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

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Detailed Course Outline

Section 1: Describing the Cisco Collaboration Solutions Architecture

Overview of Cisco Collaboration Solutions Architecture
Collaboration Deployment Models
Licensing
High Availability
Capacity Planning
Security Requirements
Discovery 1: Using Certificates
Disaster Recovery
Dial Plan
IP Network Protocols
Discovery 2: Configure IP Network Protocols
Codecs

Section 2: Exploring Call Signaling over IP Networks

IP Phone Initialization
Single Site On-Cluster Calling
Single Site On-Cluster Call Setup Troubleshooting
Describe the Call Setup and Teardown Process
Describe SIP Call Signaling for Call Setup and Teardown
Discovery 3: Configure and Troubleshoot Collaboration Endpoints
Discovery 4: Troubleshoot Calling Issues
Compare the Call Control Protocols
Describe DTMF Signaling over IP Networks

Section 3: Integrating Cisco Unified Communications Manager LDAP

Overview of LDAP Integration in Cisco Unified Communications Manager
LDAP Synchronization in Cisco Unified Communications Manager
LDAP Authentication in Cisco Unified Communications Manager
LDAP Attribute Mapping in Cisco Unified Communications Manager
LDAP Considerations in Cisco Unified Communications Manager
Access Control Groups in Cisco Unified Communications Manager
Feature Group Templates in Cisco Unified Communications Manager
Discovery 5: Configure and Troubleshoot LDAP Integration in Cisco Unified Communications

Section 4: Implementing Cisco Unified Communications Manager Provisioning Features

Overview of Provisioning Options
Discovery 6: Deploy an IP Phone Through Auto and Manual Registration
Self-Provisioning Prerequisites
Self-Provisioning Components
Self-Provisioning Authentication Modes
Discovery 7: Configure Self-Provisioning
Batch-Provisioning Tools
Discovery 8: Configure Batch Provisioning

Section 5: Exploring Codecs

Define Codecs
Compare Audio Codecs
Compare Video Codecs
Evaluate the Effects of Encryption on Codecs
Discovery 9: Explore the Cisco VoIP Bandwidth Calculator
Describing Call Admission Control
Discovery 10: Configure Regions and Locations

Section 6: Describing Dial Plans and Endpoint Addressing

Dial Plan Overview
Dial Plan Components and Their Functions
Endpoint Addressing
Overview of Cisco Unified Communications Manager Call Routing
Cisco Unified Communications Manager Call-Routing Logic
Address Methods and Digit Analysis
Variable-Length Patterns, Overlapping Patterns, and Urgent Priority
Discovery 11: Implement Endpoint Addressing and Call Routing

Section 7: Implementing MGCP Gateways

Overview of MGCP Gateways
MGCP Gateway Implementation
Path Selection in Cisco Unified Communications Manager
Route Groups
Route Lists and Route Patterns
Digit Manipulation in Cisco Unified Communications Manager
Discovery 12: Implement PSTN Calling Using MGCP Gateways

Section 8: Implementing Voice Gateways

Overview of Dial Peers
Discovery 13: Configure and Troubleshoot ISDN PRI
Discovery 14: Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
Digit Manipulation Features on Cisco IOS Gateways
Discovery 15: Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
Codec and DTMF-Relay Selection on Cisco IOS Gateways

Section 9: Configuring Calling Privileges in Cisco Unified Communications Manager

Calling Privileges Overview
Partitions and CSSs
Partition and CSS Considerations
Traditional-Approach Example: Single Site
Traditional-Approach Example: Multiple Sites
Time-of-Day Routing
Client Matter Codes and Forced Authorization Codes
Discovery 16: Configure Calling Privileges

Section 10: Implementing Toll Fraud Prevention

Toll Fraud Prevention Overview
Cisco Unified Communications Manager CoS for Toll Fraud Prevention
Discovery 17: Implement Toll Fraud Prevention on Cisco Unified Communications Manager

Section 11: Implementing Globalized Call Routing

Overview of Multisite Dial Plans
Globalized Call Routing Overview
Globalized Call Routing Number Formats
Globalization of Localized Call Ingress
Localization During Call Egress
Discovery 18: Implement Globalized Call Routing

Section 12: Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager

Media Resources Overview in Cisco Unified Communications Manager
Media Resource Selection and Access Control in Cisco Unified Communications Manager
Describing the Annunciator Feature
Describing Unicast and Multicast MOH Characteristics
Audio and Video Conference Bridge Devices
Cisco Meeting Server Platforms
Cisco Meeting Server Call Capacity
Comparison of Audio-Conference Bridges
Audio and Video Conference Bridge Integration Options
MTP and Transcoder Devices
MTP and Transcoder Requirements

Section 13: Describing Cisco Instant Messaging and Presence

Describe Cisco IM and Presence Features and Architecture
Compare the Protocols XMPP and SIMPLE SIP
Clustering
Describe Cisco Unified Communications IM and Presence Components and Communication Flows

Section 14: Enabling Cisco Jabber

Cisco Jabber Deployment Modes
Cisco Jabber Operational Modes
Discovery 19: Deploy an On-Premise Cisco Jabber Client for Windows

Section 15: Configuring Cisco Unity Connection Integration

Overview of Cisco Unity Connection Integration
SIP Integration
Typical Integration Mistakes
Integration Considerations
Discovery 20: Configure the Integration Between Unity Connection and Cisco UCM
Discovery 21: Manage Unity Connection Users

Section 16: Configuring Cisco Unity Connection Call Handlers

Call Handler Overview
System Call Handler
Caller Input
Operator Call Handler
Goodbye Call Handler
Directory Handler
Interview Handler

Section 17: Describing Collaboration Edge Architecture

Describe Collaboration Edge (Expressway-C, -E)
Describe Supported Services for B2B Collaboration
Describe Prerequisites for Mobile and Remote Access
Describe Service Discovery
Explore Expressway Settings for MRA
Describe Cisco Unified Border Element (CUBE)

Section 18: Analyzing Quality Issues in Converged Networks

Converged Networks
Available Bandwidth
Components of Network Delay
End-to-End Delay Calculations
Jitter
Packet Loss

Section 19: Defining QoS and QoS Models

QoS Defined
Network Traffic Identification
Divide Network Traffic into Classes and Define Policies
QoS Mechanisms
QoS Models
DSCP Encoding
Expedited Forwarding and Assured Forwarding
AF Drop Probability
Class Selector

Section 20: Implementing Classification and Marking

Classification and Marking Overview
Classification and Marking at the Network and Data Link Layers
QoS Service Class
Cisco Marking Recommendations
QoS Markings in a SIP Call Flow
MQC Classification and Marking Options
Discovery 22: EAI: Configure QoS

Section 21: Configuring Classification and Marking on Cisco Catalyst Switches

Campus Classification and Marking
Overview of QoS Trust Boundaries
Ingress QoS Models
QoS Marking and Table Maps
Internal DSCP

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Implementing and Operating Cisco Collaboration Core Technologies

Kursun kodu:

CI-CLCOR

Müddət:

5 Gün, 40 Saat

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