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Troubleshooting Cisco Contact Center Enterprise

Kursun kodu
CCET
Müddət
2 Gün, 16 Saat
Kursun təsviri
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Kursun təsviri

The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco® PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues.

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Troubleshooting Cisco Contact Center Enterprise
Kursun kodu:
CCET
Müddət:
2 Gün, 16 Saat
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