Build an IBM Case Manager Solution (V5.3.2)

Build and deploy a solution

• Build a solution
• Deploy a solution
• Test a solution
• Manage roles
• Redeploy a solution

Create properties and document classes

• Create case properties
• Create task properties
• Create a business object
• Create document classes

Create roles and in-baskets

• Create roles
• Create in-baskets

Create tasks

• Create a to-do task
• Create a container task
• Add the to-do list widget to the Case Details page

Create a step map

• Open a task in Step Designer
• Create a step map
• Add a workgroup to a step map
• Add an attachment to a step map

Use preconditions and sets

• Organize tasks with preconditions
• Organize tasks with inclusive sets
• Organize tasks with exclusive sets

Automate case packaging

• Open a task in Process Designer
• Add a component step to a task
• Use a component step to package a case

Add case stages

• Add case stages to a solution
• Use a system step to perform a case stage operation
• Use a case stage as a task precondition

Solution design principles

• Describe solution design principles