VMware Workspace ONE: Skills for Unified Endpoint Management [V20.x]

Prerequisites

This course has no prerequisites.

Intended Audience

Workspace ONE administrators, experienced mobility and identity administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants

Outline

1. Course Introduction

• Introductions and course logistics
• Course objectives

2. Introduction to Workspace ONE Unified Endpoint Management

• Outline the basic principles and capabilities of Unified Endpoint Management with the Workspace ONE Platform.
• Summarize basic implementation of Workspace ONE UEM
• Investigate Modern Windows Management with Workspace ONE UEM

3. Workspace ONE UEM Console

• Outline features of the Workspace ONE UEM Console
• Navigate the Workspace ONE UEM Console

4. Workspace ONE UEM Architecture

• List the common Workspace ONE UEM Integration Components
• Outline the core components of Workspace ONE UEM
• Outline the benefits of implementing Directory Services Integration
• Summarize the benefits of implementing Certificate Authority Integration
• Describe the benefits of implementing Email SMTP Integration
• Describe the benefits of deploying VMware AirWatch® Secure Email Gateway™
• Explain the purposes of deploying VMware Unified Access Gateway™
• Describe the benefits of deploying VMware Tunnel™
• Summarize the functions of Content Gateway

5. Mobile Endpoint Enrollment and Management

• Outline UEM options
• Configure Workspace ONE UEM for Endpoint Management
• Enroll Mobile endpoints
• Describe the functions and benefits of the Apple Device Enrollment Program
• Outline the steps to enroll an Android Endpoint into Workspace ONE UEM with the out-of-box enrollment flow

6. Windows 10 Onboarding

• Outline basic principles of Windows 10 Endpoint Onboarding
• Onboard Windows 10 desktop with basic IT-driven and user-driven enrollment methods
• Outline the steps of configuring Cloud Windows 10 Auto Discover Service
• Summarize the steps of configuring Azure AD integration
• Use Office 365 applications for Windows 10 desktop enrollment

7. macOS Endpoint Onboarding

• Outline basic principles of macOS Endpoint Onboarding
• Onboard macOS devices with basic IT-driven and user-driven enrollment methods
• Prepare macOS endpoints for staging

8. Application Access and Security

• Describe the functions and benefits of using application management capabilities in Workspace ONE UEM
• Summarize application management capabilities of Workspace ONE UEM
• Plan a public application management strategy
• Design an application security strategy
• Examine the Windows 10 Business Store Portals role in your application management strategy
• Deploy Win32 applications
• Summarize the benefits of using VMware Workspace ONE® SDK

9. Email Configurations

• Describe the benefits of managing email with Workspace ONE UEM
• Deploy managed email settings
• Evaluate email integration models
• Support the implementation of VMware AirWatch® Secure Email Gateway™
• Integrate PowerShell
• Support Google Sync integration
• Evaluate email compliance policy strategies
• Describe the features and functionality of the Email Notification Service

10. Content and Resources

• Describe the benefits of performing Content Management with Workspace ONE UEM
• Summarize the functions and benefits of Workspace ONE Content application
• Evaluate the benefits of the Workspace ONE Content application
• Access content and repositories from the Workspace ONE Content application
• Support end user use of the personal content feature
• Implement a content management strategy that allows for access on endpoints
• Access internal repositories with the Content Gateway

11. Securing and Configuring Endpoints

• Summarize the comprehensive endpoint and console security features provided by the Workspace ONE UEM Console
• Assess uses of administrative roles
• Examine the proper use of profiles and resources for endpoint management
• Explain Windows 10 policy management
• Outline product provisioning
• Configure compliance policies
• Manage endpoints with Workspace ONE UEM
• Use the Self-Service Portal to manage an endpoint

12. Workspace ONE Intelligence and UEM Reporting

• Summarize the features and functionality of Workspace ONE Intelligence
• Evaluate the impact Workspace ONE Intelligence can have on a UEM strategy
• Execute a report strategy
• Outline the steps of integrating Syslog with Workspace ONE UEM
• Weigh the benefits of a telecom management